Our process is simple. In order to best prepare for your rental car reservation, please have the following information ready at the counter for quick processing:

  • Valid Drivers License – this must match the name listed on the reservation.
  • Flight Information – You must have an inbound and outbound flight matching your rental car reservation.
  • Insurance – If you intend on utilizing your own full coverage insurance information, please have that information accessible.

In addition, you’ll find American Rent-A-Car has a number of ancillary products and services available for you. Please ask your Rental Agent for more details at time of pick up.

You can learn more about our detailed policies and offerings provided at time of booking under Policies, or Terms & Conditions, depending on your reservation booking channel.

For any non airport related travel locations, please contact your local branch office of booking for additional rules and policies. If you have any additional questions or needs, please feel free to contact us via telephone, or via email at customercare@americanrentacar.com or on our contact page.

DSM American Rent-A-Car of Des Moines-(DSM)

5800 Fleur Rd
Des Moines, IA 50321
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PNS American Rent-A-Car of Pensacola-(PNS)

2430 Airport blvd
Pensacola, FL 32504
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TPA American Rent-A-Car of Tampa-(TPA)

5405 Airport Service Road
Tampa, FL 33607
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DTW American Rent-A-Car of Romulus-(DTW)

29111 Wick Road
Romulus, MI 48174
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ORF American Rent-A-Car of Norfolk-(ORF)

2200 Norview Ave
Norfolk, VA 23518
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2325 E 8 Mile Road
Warren, MI 48091
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Golling Chrysler Bloomfield Hills

2405 S Telegraph Rd
Bloomfield Hills, MI 48302
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